State Investigating Utility Charges for Tenants

Megan Lynch

ST. LOUIS, Mo. (KMOX) – Are some St. Louis landlords gouging tenants on charges for water and sewer service?  That’s what state regulators are trying to find out.

Residents of Aspen Woods Apartments contacted the Missouri Public Service Commission over fees added to their utility bills by their management company under the name National Water and Power.

Commission Chairman Robert Clayton says the company has dozens of properties where there’s a single meter for one building and tenants are charged an estimated amount.  And they’re not the only landlord that uses such a system.

“What prevents them from charging an extra ten, or twenty or thirty dollars a month.  And if that is the case and customers are upset where do they go to complain?” asks Clayton.

Clayton says the question is whether property companies should be treated like other utilities, and if not, how does the state protect consumers.

The commission wants the public’s thoughts. 

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