BBB Warns Seniors About Bridgeton-Based Company

ST. LOUIS (KMOX) –  The Better Business Bureau’s putting out a warning about a St. Louis County-based business.

They say it appears that Haberstroh Insurance Agency based in Bridgeton is using questionable Medicare mailings to sidestep the state’s no-call law and get its salespeople into the homes of senior citizens.

The BBB is urging caution when dealing with Haberstroh Insurance, which is also known as Senior Health Group, Senior Health Team, and BDH.

Seniors who have received the Medicare mailings said they believe postcards mailed out by the company are deceptive — and they aren’t the only ones.

Better Business Bureau investigator Bill Smith told KMOX News that they’ve spoken with former employees of the firm who had misgivings about what they were asked to do by management.

“These employees told us that they just felt it was not right, trying to get into senior homes and misrepresenting themselves,” Smith said.

He recalls what the BBB was told by those who once worked for Haberstroh or its associated businesses.

“I felt like they were trying to trick people,” said one former employee.

“I knew it was wrong,” said another.  “I told one of the supervisors it was wrong.”

Following an investigation, the BBB suspended Haberstroh’s accreditation in September for “engaging in activities reflecting poorly on the BBB or its members.”

The company resigned from the BBB last week.



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