ST. LOUIS (KMOX) – Missouri Attorney General Chris Koster is looking into the security breach affecting up to 2.4 million credit and debit card users at Schnucks Markets.
Koster says his office is asking questions of Schnucks officials to learn whether they did everything they are required to do by law in their handling of the security breach.
“This office has been in contact on a very regular basis, and productively I might say, with the highest officials at Schnucks, including many of their directors and Scott Schnuck himself here in this office as recently as a couple of weeks ago,” he said.
Koster “hasn’t reached a conclusion yet” on whether Schnucks acted quickly enough in telling the public. A separate class action lawsuit alleges the grocery store chain did not move fast enough to warn the public when it learned there was a problem.
“Our ongoing communication with Schnucks believes that they are taking this problem with the utmost seriousness, that they have hired the best experts in the country to deal with the situation, and we are continuing to monitor to make sure consumer rights are being protected to the best of our abilities,” he said.
Schnucks officials says they acted in a timely manner to investigate early reports of a problems with individual credit cards and then quickly notified the public when they learned the problem was widespread.
“The information that Schnucks has gives them limited options with regard to the dissemination of information,” Koster said. “The way credit cards work is that it is actually the banks that issue the credit cards that are responsible for notifying customers.”