VA Works to Improve Response Time for St. Louis Patients
ST. LOUIS (KMOX) - The Veterans Administration is working to improve response time for patients in St. Louis.
At the John Cochran VA Medical Center, VA Acting St. Louis Director Kevin Inkley says phone calls are going out to let new patients know they can go to private doctors and hospitals if the VA wait time is too long.
“Any patients who have been waiting over 30 days, we are asking that patient if they want to be sent to a private institution for care,” he says.
Inkley says about 2,000 VA patients here are getting the notice.
The VA is also hiring more staff to improve its patient capacity, and adding a fleet of 11 vans to shuttle in patients from outlying towns.
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