VA Works to Improve Response Time for St. Louis Patients

Kevin Killeen (@KMOXKilleen)

ST. LOUIS (KMOX) – The Veterans Administration is working to improve response time for patients in St. Louis.

At the John Cochran VA Medical Center, VA Acting St. Louis Director Kevin Inkley says phone calls are going out to let new patients know they can go to private doctors and hospitals if the VA wait time is too long.

“Any patients who have been waiting over 30 days, we are asking that patient if they want to be sent to a private institution for care,” he says.

Inkley says about 2,000 VA patients here are getting the notice.

The VA is also hiring more staff to improve its patient capacity, and adding a fleet of 11 vans to shuttle in patients from outlying towns.

(TM and © Copyright 2014 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2014 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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Comments

One Comment

  1. vernon says:

    Doesn’t look much different than it did when I hobbled in with glass in my foot. Yes – it was THIS hospital that didn’t even ask me why I was there for over 6 hours while I was bleeding on their floor.

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