call center

Long Delays in Missouri's Medicaid ProgramMissourians trying to use a call center to sign up for the state's Medicaid program are running into long delays, prompting nearly half of them to hang up before they get help.
Cape Girardeau Call Center Closing, 400 Jobs LostOfficials at Integrity Solution Services announced that the office would close in September after Charter Communications decided to consolidate its customer service and call center operations.
State of Emergency Over 911 Call Centers
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