Airline Complaints Rise Even as More Planes Arrive on TimeTraveler complaints jumped 34 percent last year, to the highest level since 2000.
Airline On-Time Performance Rises in July, As Do ComplaintsSpirit and Frontier, a pair of no-frills, low-fare airlines, also had the highest complaint rates among the 13 airlines covered in the report.
Politician, Ball Player on Plane That had Slippery Landing About 140 passengers on a Delta Air Lines jet slid off the runway while landing Saturday afternoon.

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