Airline Complaints Rise Even as More Planes Arrive on TimeTraveler complaints jumped 34 percent last year, to the highest level since 2000.
Airline On-Time Performance Rises in July, As Do ComplaintsSpirit and Frontier, a pair of no-frills, low-fare airlines, also had the highest complaint rates among the 13 airlines covered in the report.
Columbia Airport Says Frontier Flights End in May Frontier posted on its website that service between the two cities would be discontinued after May 13.

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