Average Person Placed On Hold Gets Fed Up Within 9 Minutes, Study SaysAccording to the results, the average 18 to 35-year-old will stay on the phone on hold for up to 11 minutes before getting frustrated with customer service.
Skip The Waiting Room: Two Area Hospitals Offer InQuickERGotta go to the emergency room, but don't really want to sit through those tedious hours in the waiting room?

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