Grammy Singer's Suicide Prevention Performance Leads to Spike in Call Center ActivityThe ripple effect of singer Logic's performance at the Grammy’s Sunday night of his suicide prevention song was felt across the country including here in the St. Louis metro.
Madison County Forced to Close 911 Call CentersTroy Illinois police chief Bradley Parsons says a decision by the state of Illinois forcing counties to reduce their number of 911 call centers is a head-scratcher.
Blunt Responds to Dialing for Dollars FundraisingFlorida Republican Congressman David Jolly says the Republican Party makes members of Congress raise as much as $18,000 a day by making calls.
Macy's Closing Bridgeton Call Center, Columbia StoreMacy's said Wednesday it's closing its St. Louis-area call center.
Long Delays in Missouri's Medicaid ProgramMissourians trying to use a call center to sign up for the state's Medicaid program are running into long delays, prompting nearly half of them to hang up before they get help.
Cape Girardeau Call Center Closing, 400 Jobs LostOfficials at Integrity Solution Services announced that the office would close in September after Charter Communications decided to consolidate its customer service and call center operations.
State of Emergency Over 911 Call Centers