WASHINGTON — (KMOX) – Ten years after the Do Not Call Registry was established, U.S. Senator Claire McCaskill chaired a Senate hearing Wednesday to examine how “robocalls” are harming consumers and what new preventative measures can be used to stop the scams.
McCaskill, chairman of the subcommittee on consumer protection and a tech leader in the Senate, called on U.S. telephone providers to explore implementing technological solutions to reduce the unwanted calls received by consumers. McCaskill says she expects a report back to her within three months.
McCaskill says the robocallers should not be the only ones taking advantage of advances in technology.
The Senator also noted the overwhelming number of consumer complaints. So far, robocalls make up the largest amount of complaints to the Missouri Attorney General’s office, the Federal Trade Commission and the Federal Communications Commission, according to a news release.
The FTC alone receives over 200,000 complaints per months, according to a news release. The FCC has seen complaints double between 2010 and 2012.