C-Speak Podcast: Cassandra Sanford, Founder & CEO of KellyMitchellIn this edition of the C-Speak Podcast, Mark Reardon talks with Cassandra Sanford, Founder & CEO of KellyMitchell.
Trending Topics: The Customer Experience is KingCustomer service used to be the differentiator that set many companies apart from their competitors. With the dawn of the digital age, the emphasis has shifted to the customer experience.
Trending Topics: Assembling the Right Team for InnovationThe success of an innovation program often depends on how well the roles and responsibilities of team members are defined and understood.
C-Speak Podcast: Fred Miller, Author of 'No Sweat Public Speaking'Miller explains the importance of being able to confidently speak in public and the impact it can have on a person's success.
Trending Topics: The Rise of the Blended WorkforceBy any measure, today’s workforce is vastly different from that of the past. More diverse in composition, it is characterized as being more mobile, flexible and focused on short-term objectives.
Trending Topics: Improving Customer Service with ChatbotsChatbots are increasingly being used to augment customer service.
C-Speak Podcast: Keat Wilkins of Sense CorpWilkins gives some insight into what has landed Sense Corp on the list of Best Places To Work, 10 years in a row.
Changes to Tax Return Deadlines in 2017The Surface Transportation Act of 2015: Tax Provisions (enacted on Jul. 31, 2015) provided for major changes in certain tax return deadlines.
Amazon Begins Collecting Missouri Sales TaxEffective February 1, 2017, Amazon will begin charging Missouri consumers sales tax for purchases made online.
Tax Reform in 2017Congress ended 2016 passing a few targeted tax bills, and lawmakers focused on the incoming Trump administration and tax reform in 2017.
C-Speak Podcast: Marty Doerr of Brown Smith WallaceDoerr explores the new focus on tax reform coming from the White House and Capitol Hill.
Changing Workforce – Changing Training MethodsThe times are certainly changing, including the workforce and the methods used to improve it. Here are a few ways the changes are happening around you.